Hummingbird Feeder, Nectar & Swing FAQs
Tools
Before the questions — two things that do the figuring for you.
Below are some common questions we hear from customers about our products and shipping. Please reach out with any questions you have and we’ll be happy to help sales@popsbirding.com
Customer Support
Warranty & Post Sale Support
Limited Lifetime Warranty
Pop’s is proud to offer quality products and warrant our products from manufacturer defects for the lifetime of the product. Pop’s Limited Lifetime product Workmanship Warranty applies to all products that are manufactured by Pop’s (“Product”) and applies only to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. This warranty covers any manufacturing defect that renders the products unusable and will be covered in such a way that replacement parts and/or full product replacements will be provided to any customer who returns an item due to manufacturer defects. Product warranty and claims are handled by Pop’s warranty department at Warranty@PopsBirding.com
Customer Satisfaction Guarantee
Our 14-Day Satisfaction Guarantee applies to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. Any Customer who is not satisfied with their purchase for any reason can return their product within 14 days of delivery to Pop’s or the Authorized Retailer they purchased from. Product Returns are handled by Pop’s Birding Company’s Returns Department at Sales@PopsBirding.com.
Shipping & Returns
We ship to the US and Canada. Orders usually ship within 1–2 business days (up to 3 during busy times) from our warehouse in Idaho Falls, Idaho.
US: $4.99 flat rate, or free on orders of $45 or more.
Canada: $16.99 flat rate. Delivery times to Canada can vary. Free shipping on $45+ orders applies to US orders only.
See our Shipping Policy for details.
Do you offer post-sale support for your products?
Absolutely, we love hearing from customers, call us at 888-554-1175 with any questions and we'll be happy to help.
Hummingbird Sanctuary FAQ
Attract more Hummingbirds
How to keep my “bully” hummingbird from chasing away other hummingbirds?
Try adding several feeders and swings, placed far enough apart that they're out of sight of one another. Hummingbirds guard good food from nearby perches, so separate spots let more birds feed without chasing each other off.
What are some good nectar-rich flowering plants to attract hummingbirds?
Brightly-colored flowers that are tubular hold the most nectar, and are particularly attractive to hummingbirds. These include perennials such as bee balms, columbines, daylilies, and lupines; biennials such as foxgloves and hollyhocks; and many annuals, including cleomes, impatiens, and petunias.
How can I create the Ultimate Hummingbird Sanctuary?
Hummingbirds just need 3 things: a reliable food source, a place to perch, and flowers and cover nearby (like a wildflower garden). Check out our comprehensive guide here.
Hummingbird Swing FAQ
Do hummingbirds really swing on it?
Yes! Hummingbirds rest near good food and guard it from nearby perches. Pop's rule of thumb: hang the swing about 1 foot from your feeder, at the same height, so it's a comfortable spot to sit right where they already keep watch.
How do I hang my swing?
Each swing comes with either a stainless steel or copper S-hook. You can use the included hook to hang your swing from any garden pole. Be sure to read proper swing to feeder placement below. You can purchase additional s hooks from Pop’s to hang your feeders nearby.
Where should I place my swing?
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How can I help hummingbirds discover my swing?
Try placing your swing in an existing feeder location, then move the feeder about a foot away, at the same height as the swing (Pop's rule of thumb). Hummingbirds remember good food spots, which helps them discover the swing. Keep your feeder clean and change nectar every 2–3 days in normal weather, every 1–2 days when it's 90°F or hotter, and right away if it turns cloudy, so it's a spot worth guarding. Choose a location that's sheltered from the elements, with cover nearby. Above all, give it time: it may take a while for your hummingbirds to discover the swing, especially if you put it up mid-season.
Nectar FAQ
Nectar Safety
Does your nectar contain dyes or preservatives?
No. Pop's nectar is clear: pure cane sugar with a little potassium chloride and calcium carbonate, with no dyes and no preservatives. Nectarade® also has wildflower hydrosols. You don't need red dye to attract hummingbirds. They're drawn to the red parts of a feeder, not red nectar.
How long does nectar stay fresh?
Once nectar is out in a feeder, exposed to sun, heat, and the elements, it starts fermenting far faster than nectar sitting in your fridge. As a general guideline:
- Hot weather (90°F+): replace every 1–2 days, sometimes daily
- Normal/moderate weather: replace every 2–3 days
- Any weather: right away if it turns cloudy
How often should I change my hummingbird nectar?
Change nectar every 2–3 days in normal weather, every 1–2 days when it's 90°F or hotter, and right away if it turns cloudy. As a best practice, try filling feeders half way full or so much as your hummingbirds are emptying your feeders every couple of days. This will ensure you have the freshest nectar on the block and keep them coming back for more!
Mixing & Storage
What is the recipe for DIY Homemade nectar
1 Part Sugar to 4 Parts Water is the standard, research-backed ratio for DIY nectar.
Common homemade batch sizes at the 4:1 ratio:
- Small (8 oz nectar) = 1.6 oz sugar to 6.4 oz water (Best for limiting waste for a small 8 oz feeder.)
- Medium (2½ Cup Batch) = ½ cup sugar to 2 cups water (Best for a couple of mid-sized feeders or moderate daily traffic.)
- Large (5 Cup Batch) = 1 cup sugar to 4 cups water (Best for multiple feeders or refilling less often during peak season.
What is "1 part" when mixing nectar?
A "part" is just a unit of measurement you choose — a cup, an ounce, a tablespoon, whatever fits your container. The ratio tells you how many of those units of one ingredient to combine with how many units of the other. As long as you use the same unit for both ingredients, the ratio holds no matter how big or small the batch is.
For example, a 1:4 ratio means:
- 1 cup sugar (or nectar concentrate) : 4 cups water
- 1 ounce sugar (or nectar concentrate) : 4 ounces water
- 1 tablespoon sugar (or nectar concentrate) : 4 tablespoons water
How do I calculate how much 1 part sugar to 4 parts water to make homemade nectar?
Try our Nectar Change Calculator - Input how hot it is and how much nectar you want to make. We'll tell you the exact nectar to water ratio and how often to change it.
