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Below are some common questions we hear from customers about our products and shipping. Please reach out with any questions you have and we’ll be happy to help


Warranty & Post Sale Support

Limited Lifetime Product Workmanship Warranty

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Pop’s is proud to offer quality products and warranty our products from manufacturer defects for the lifetime of the product. Pop’s Limited Lifetime product Workmanship Warranty applies to all products that are manufactured by Pop’s (“Product”) and applies only to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. This warranty covers any manufacturing defect that renders the products unusable and will be covered in such a way that replacement parts and/or full product replacements will be provided to any customer who returns an item due to manufacturer defects. Product warranty and claims are handled by Pop’s warranty department at

Customer Satisfaction Guarantee

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Our 30 Day Satisfaction Guarantee applies to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. Any Customer who is not satisfied with their purchase for any reason can return their product within 30 days of purchase to Pop’s or the Authorized Retailer they purchased from. Product Returns are handled by Pop’s Birding Company’s Returns Department at't.

Shipping & Returns

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We currently ship to US & Canada and most orders ship within a day. There are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Do you offer post-sale support for your products?

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Absolutely, we love hearing from customers, call us at 888-554-1175 with any questions and we'll be happy to help.

Hummingbird Swing FAQ

Do hummingbirds really swing on it?

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Yes! Hummingbirds are extremely territorial. Just place within one foot of a food source, and hummingbirds will use the swing as a perching spot to keep watch over their food source.

How do I hang my swing?

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Each swing comes with either a stainless steel or copper s-type hook You can use the included hook to hang your swing from any garden pole. Be sure to read proper swing to feeder placement below. You can purchase additional s hooks from Pop’s to hang your feeders nearby.

Where should I place my swing?

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We recommend hanging your swing no more than 1 ft away from a feeder or nectar rich flowering plant, eye level with the food source and away from trees or other competing perching spots

How can I help hummingbirds discover my swing?

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Try placing your swing in an existing feeder location, then move the feeder about a foot away, eye level with the swing. This will help hummingbirds discover the swing due to their excellent recall memory! Clean your feeder regularly and provide fresh nectar every 1-2 days to ensure you are providing an area worth being territorial over. Choose a location for your swing / feeder that is well protected from the elements, with easy access to guard and retreat as needed. Above all else, give it time. It may take your hummingbirds an entire season to discover the swing, especially if introduced mid-season.

Nectarade FAQ

Does your nectar contain red dye?

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Our clear, all natural fomula contains no dyes or harmful preservatives. You do not need red dyes to attract hummingbirds to your feeder. The feeder alone combined with their inquisitive minds is enough to cause them to investigate. Dyes and other additives can be harmful to a hummingbird's diet.

How long does nectar stay fresh?

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Our Nectarade does not have an expiration date when stored in it's original packaging in a cool location, out of direct sunlight. When stored After opening, if stored in a cool dark area in its original packaging the nectar will stay fresh for weeks (or months when refrigerated). Nectar in a feeder may only stay fresh for a few days depending on how hot it is in your climate.

How often should I change my hummingbird nectar?

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In hot or humid climates you may need to change nectar every 1-2 days. As a best practice, try filling feeders half way full or so much as your hummingbirds are emptying your feeders every couple of days. This will ensure you have the freshest nectar on the block and keep them coming back for more!

Hummingbird Sanctuary FAQ

My “bully” hummingbird chases the other birds away, how can I invite more hummingbirds to my yard?

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Try adding a variety of feeders and swings placed far away enough that they are of sight from one another. This is the best way to encourage territorial hummers to get along - by giving them separate spaces to be territorial over.

What are some good nectar-rich flowering plants to attract hummingbirds?

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Brightly-colored flowers that are tubular hold the most nectar, and are particularly attractive to hummingbirds. These include perennials such as bee balms, columbines, daylilies, and lupines; biennials such as foxgloves and hollyhocks; and many annuals, including cleomes, impatiens, and are some good nectar rich flowering plants to attract hummingbirds?

How can I create the Ultimate Hummingbird Sanctuary?

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We thought you might ask... We actually wrote an entire blog on just that topic. You can check it out here!

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